Is there an alternative host site for the updates? Im using AVG Free addition
Answer:
Boot your personal into Safe Mode; this will prevent the virus from running.
http://www.computerhope.com/issues/chsaf…
Answer:
Use another clean Computer to download Clamwin portable anti-virus and install it on a USB pen drive.
http://portableapps.com/apps/utilities/c…
Begin Clamwin anti-virus and update the latest anti-virus definition files.
Select the tools menu bar, set the preferences to remove virus.
Take the USB pen drive to your infected PC.
Start the infected Personal computer in safe mode by pressing F8 during start up.
Run the Clamwin Anti-virus on the USB pen drive to scan the infected Personal computer.
Answer:
Malware has been known to alter your Windows HOSTS file to prevent you from getting help and updates at an anti-virus vendors site. Perhaps this will help.
First check your HOSTS file located at
Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
Win 98/ME = C:\WINDOWS
Be sure and check-mark “Show Hidden Files and Folders” and uncheck-mark “Hide Protected Operating System Files” in your Folder Options first.
Open HOSTS with notepad. A 'standard” MS HOSTS file will look like this:
# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a “#” symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
#
127.0.0.1 localhost
______________________________…
There should be no entries or IP addresses on the lines below “127.0.0.1 localhost”. If there are other entries, delete them, close notepad, and answer 'Yes” if prompted.
You should no longer get be stopped from A-V sites now.